Practical AI, integrated with what you already run.
Assistants people can talk to, agents that take the repetitive work, and the evaluation and guardrails that make either safe to ship — built on top of your portal, ERP or case system rather than replacing it.
Natural-language assistants
Let users describe what they need — an order, a claim, a renewal, a status check — and be walked through exactly the right steps, with validation before anything is submitted.
Back-office agents
Document intake, classification, data entry across systems, exception routing. Agents that do the work and leave an audit trail a human can review.
Knowledge & search
Answers grounded in your own rules, forms, manuals and records — with citations — for staff and for the public.
On top of your systems — never instead of them
Evaluate first. Guard always. Monitor forever.
Every assistant or agent we build ships with an evaluation harness: a set of real tasks and expected outcomes we run on every change, so you know whether it got better or worse before your users do.
Guardrails keep the model inside your rules and forms; escalation hands uncertain cases to a person; logging and monitoring show what it did and why. We work with leading model providers through their APIs and choose by fit, cost and data-handling terms — not by fashion.
Readiness assessment
Two weeks. Where AI helps, what it needs, the risks, and a pilot scope with success criteria.
Pilot with evaluation
Four to eight weeks. One workflow, a working assistant or agent, an evaluation harness, a go/no-go readout.
Integration & hardening
Authentication, records systems, observability, runbooks and training so your team runs it.
Operate & improve
Monthly evaluation runs, prompt and policy updates, cost and quality reporting.
Use cases we scope first
Consumer brands & enterprises
- Customer, distributor and retailer self-service assistants on top of ERP and CRM
- Order-to-cash, claims and returns agents that work across systems
- Field and retail-execution assistants for sales and merchandising teams
- Supply-chain and demand-planning copilots grounded in your data
Government & regulated services
- Plain-English guidance through licenses, permits and applications
- Pre-submission validation that explains the fix, not just the error
- Intake triage and routing for correspondence and applications
- Staff knowledge assistants grounded in statutes, rules and procedures
Industrial & distribution
- Quote and order assistants on top of ERP (including Odoo and similar)
- Document agents for certificates, TDS/SDS, POs and shipping paperwork
- Customer-portal assistants for order status and product data
- Sales and marketing content grounded in your product catalog
Have a workflow in mind?
Tell us the task and the volume. We will say plainly whether AI is the right tool and what a pilot would prove.