Your customers, retailers and field teams live in your systems. Make those systems work.
Tetcore helps food & beverage, consumer goods, retail and manufacturing leaders fix the portals, apps and integrations their business runs on — with usability evidence, independent test validation and practical AI, delivered by a team that can scale from a two-week audit to a dedicated product squad.
Big companies ship big systems. Users still get stuck.
A distributor ordering portal that loses the cart. A field-sales app that takes nine taps to log a visit. An ERP integration that drops orders on Friday nights. None of these show up in a steering-committee deck — they show up as service calls, missed orders, workarounds in spreadsheets and quiet churn.
We find them by watching the people who actually use the system, prove the fix with tests that run on every release, and bring AI in only where it beats the simpler fix.
- Evidence your leadership can act onTask-completion rates, time-on-task, error rates and recordings across customers, distributors and employees — not a slide of opinions.
- Independent of your SI or vendorWe validate what was delivered against what was required, and whether the tests would catch the next regression.
- Works with the stack you haveSAP, Oracle, Microsoft, Salesforce, Odoo and custom — we integrate and build on top rather than re-platform.
- Scale when you need itTexas-led engagements with a global engineering and AI delivery team across Pakistan, the UAE and India.
The systems between you and your customers
Customer, distributor & retailer portals
Ordering, reorder, returns, claims, pricing and account self-service — the flows that decide whether a customer calls or clicks.
Order-to-cash & ERP integrations
Orders, inventory, invoicing and credit flowing cleanly between ERP, CRM, e-commerce and logistics partners — with monitoring that catches failures before finance does.
Field & retail-execution apps
Sales, merchandising and service apps that work offline, take seconds not minutes, and feed back clean data.
AI for service & supply chain
Assistants for customer and distributor service, agents for document-heavy back-office work, copilots for planners — grounded in your data, with evaluation and guardrails.
Data, reporting & dashboards
One version of the truth for sales, operations and leadership, built on the data you already have.
Marketing & commerce technology
Websites, content platforms, campaign and product-information systems that marketing can run without a ticket queue.
Start with one journey. Expand on evidence.
Most enterprise engagements begin with a single high-volume journey — reorder, claims, visit logging, onboarding — audited and fixed in weeks, then expand to the program around it.
Usability audit
Moderated sessions with real customers, distributors or employees; task metrics; ranked fix list.
- Usability report
- Prioritized fix list
- Recordings & quotes
User stories & acceptance criteria
The fixes written as stories that drive both the development work and the tests.
- Backlog with criteria
- Wireframes for key flows
- Release plan
Test validation
Traceability of requirements to tests, regression automation for critical journeys, release gates.
- Traceability matrix
- Automated suite
- Release checklist
Fix, integrate & assist
Fixes and integrations shipped with tests, plus an AI assistant where it earns its place — then a dedicated team if the roadmap warrants it.
- Working software
- Integrations & monitoring
- Assistant pilot + evaluation
On top of the systems you already run
Built for procurement, security and scale
Clear commercial models
Fixed-scope assessments, sprint packages, retainers and dedicated teams — with MSA/SOW paper, milestone invoicing and acceptance criteria on every deliverable.
Security & data handling
Least-privilege access, no production data in demos without agreement, written data-handling policy, and onshore-only work where your policies require it.
Follow-the-sun delivery
US leadership with delivery centers in Pakistan, the UAE and India: work agreed in your afternoon is often ready for review the next morning.
Which journey is costing you the most?
Book a 30-minute review. Bring the complaint themes or the support data; we will bring a first read on where the flow breaks and what a first phase would cover.